Program Policies

 

Payment Policy
Participants are required to pay full tuition fees before the course. If a participant is unable to complete the course for personal reasons (including, but not limited to, absence, lateness, or early departure), the paid tuition fees will not be refunded.

 

Cancellation Policy
Participants may defer their enrollment in a training course one time. If participants are unable to complete the course on time, they must email training@changeaccomplishment.com no less than three weeks prior to the scheduled start of the course. Requests for postponement received after this deadline will not be accommodated.

 

Liability Waiver
CAHK assumes no responsibility for any personal injury or property damage that may occur during training sessions. By registering for the Program, participants agree to attend and participate at their own risk.

 

Changes to Program Delivery
CAHK reserves the right to change the time, date, location or mode of delivery (i.e. online or offline) of training programs due to unforeseen circumstances or events beyond CAHK's control. Participants will be notified of any such changes as soon as possible.

 

Compliance with Laws
All participants must comply with relevant laws and regulations when participating in the project, including but not limited to health and safety, data protection, intellectual property rights and other relevant laws and regulations.

 

Course Completion
Completion of the course and receipt of any certification or recognition associated with it shall be subject to completion of all assessments as determined by the CAHK.

 

Dispute Resolution
Any dispute arising out of or in connection with these terms and conditions or participation in the training program shall be resolved through negotiation. Should a solution not be reached through negotiation, the dispute shall be submitted to arbitration in Hong Kong before pursuing legal proceedings.

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Prosci's Single User License

 

Prosci Change Management Content Certificate of Single-User License

All of Prosci’s materials, including downloadable templates and materials, provided by Prosci are licensed products (referred to herein as Prosci “Content”). Prosci’s Content is protected by copyright laws and treaties, as well as other intellectual property laws and treaties. This license is for a single user. This license does not include reproduction and distribution to others or the creation of training materials.

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Grant of License

This license grants you a single-user license to use the purchased product and associated content. This license is for a single person only and allows you, as an individual, to apply this content to support change projects in your organization. This single-user license permits limited reproduction and distribution of data-gathering assessments for the sole purpose of collecting information that is used by the license holder.

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License Restrictions

With this license, the following is prohibited:

• Delivery of training workshops or any form of educational program, seminar or meeting using this Content for other employees or any third party

• Reproduction and distribution of the Content to other employees or a third party, in hardcopy or electronic form, whether in duplicate form or derivative works of selected Content

Site licenses or multi-user licenses can be purchased to allow distribution or reproduction of materials for additional employees. As the exclusive Prosci affliatae partner in Hong Kong, please contact us at 852-92982660 or info@changeaccomplishment.com for assistance. For direct inquiries to Prosci headquarters, you may also contact them at +1 970-203-9332 or licensing@prosci.com. If this application is used by another company or entity external to your organization, that entity or company must have their own license.

 

Copyright

All title and intellectual property rights in and to Prosci’s Change Management Content (including but not limited to any images, applications, and text), the accompanying printed materials, and any copies of Prosci’s Content, are owned by Prosci. No transfer of rights is included with this license. You agree not to copy or distribute any Content to other employees or to a third party. You agree not to publish this Content in an electronic format including file-sharing systems, intranets or internet applications. You agree not to extract elements of this Content for use in training materials or to create derivative products for internal or external use.

 

Export

You agree that you will not export Prosci’s Change Management Content to any country, person, or entity subject to U.S. export restrictions. You specifically agree not to export Prosci’s Change Management Content to any country to which the U.S. has embargoed or restricted the export of goods or services.

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Customer Remedies

To the maximum extent permitted under applicable law, Prosci’s entire liability and your exclusive remedy under this agreement is, at Prosci’s option, either (a) return of the price paid; or (b) repair or replacement of the product.

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Limitation of Liability

Liability is limited, at the exclusive option of Prosci, to either (a) replacement of the Prosci Change Management product; or (b) correction of defects in the product.

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Exclusion of Liability/Damages

Prosci will not in any circumstances be liable for any damages whatsoever associated with the use or misuse of Prosci’s Change Management Content (including, without limitation, damages for loss of business, business interruption, loss of business information or other indirect or consequential loss) arising out of the use or inability to use Prosci’s Change Management Content. Prosci’s total liability under any provision of this agreement is in any case limited to the amount actually paid by you for the product. This license agreement represents the full agreement and takes the place of any other statements, written or verbal, related to the liability or warranty of the product.

 

Litmus Test for License Compliance

 

If in doubt, use this simple litmus test to determine whether you are within the single-user license terms and conditions. If you answer “no” to all three questions, you are in compliance. If you answer 'yes' to any question, just ask. As your local training provider, we are here to help make your change management work successful. Please call us at 852-92982660 or email us at info@changeaccomplishment.com.

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1. Are you reproducing and distributing Prosci materials or tools for the purpose of providing educational programs, training workshops, seminars or conference presentations on change management?

2. Are you reproducing and distributing Prosci materials or tools, via hardcopy, a website or other means of electronic documentation, for use by others who do not have a license to these tools?

3. Are you creating derivative models or materials from any Prosci materials, tools or models?

 

Exception

You can reproduce and distribute assessment instruments for the sole purpose of collecting data so long as you are the recipient and user of the data.